Terms and Conditions

Selecting your Menu

We need to finalize your menu selections at least 72 hours prior to your function, along with any dietary requirements. Changes after this require head chef approval. This does not apply if you have booked your event at short notice.

Payment and Final Numbers

The balance of the estimated final cost of the event must be paid prior to or on your delivery date. We need notification of the final number of guests 3 days before your delivery date and this will confirm the minimum number to be charged. After this date increases in numbers may be accepted but decrease in numbers by agreement only.

Payment

Payment can be made by cash, e-transfer, EFT or credit card. If payment has not been made under this arrangement Revol Events may not be able to service your event.

Tax

All product prices are exclusive of HST 13% tax.

Cancellation Policy

Should you wish to cancel the booking, the following conditions apply. Cancellations must be received in writing:

The 20% deposit of your catering quote will be non-refundable.
3 days or less: 100% of your catering quote cost will apply.

Service Staff

In our experience, using professional staff contributes to the smooth and successful running of your function. To ensure our high standards are maintained we will arrange staff experienced in the preparation and service of our foods.

Staff events are estimated in accordance with your catering and function requirements. Should staff be required to work beyond the estimated times the additional hours will be invoiced after your event with payment due immediately.

Serving Equipment

Damage, breakage or loss of any equipment supplied by Revol Events is the responsibility of the client and any associated costs will be payable by the client. If equipment is still in use when staff depart the event, Revol Events will arrange the pickup of equipment the next business day.

Indemnity

Revol Events uses the freshest and best available food and ingredients and, according to current food safety legislation, prepares food under the most hygienic conditions. However, no liability is accepted for any latent defect in any product used by us.

Price Variation

All prices quoted are subject to variation depending on seasonal availability and market price. Notice will be given in writing of changes.

Cross-contamination

We will do our very best to avoid contamination but please understand all food will be prepared on-site in a small environment where cross-contamination may not be able to be avoided.